Frequently Asked Questions
Quick answers on license formats, instant delivery, checkout, and warranty coverage.
How fast will I receive my software key or account credentials? +
Immediately after you submit your BEP20 Transaction Hash (TxHash) on /checkout, our system verifies the transfer on BscScan in 5–15 seconds, displays your license on screen, and emails a copy to your inbox within 30 seconds.
Which payment method and wallets are supported at checkout? +
Checkout accepts USDT over BNB Smart Chain (BEP20). You can send from any major exchange (Binance, Coinbase, Kraken, OKX, Bybit, KuCoin) or self-custody wallet (MetaMask, Trust Wallet, Rabby, SafePal).
Do I ever need to share my password for upgrades or family plans? +
No. Official Family Slots and Team Invites (such as YouTube Premium, Canva Pro, Microsoft 365 Family, and Adobe Creative Cloud) are activated via an invitation link sent to your email — your password and personal files remain completely private.
Do your software keys and subscriptions work worldwide? +
Yes. Unless explicitly noted on a product page, all Retail/OEM keys and Pro subscriptions work globally across North America, Europe, the UK, Australia, and Asia-Pacific.
Do I need to create an account to purchase? +
No account is required. Enter your email at checkout to receive your license. Checkout sessions automatically expire and purge temporary order metadata after 15 minutes.
What is your warranty and refund policy? +
Every order is covered by our full-term replacement warranty for the entire duration of your plan. If a key fails activation or a subscription is interrupted, email support@shopkeypri.com with your #SKP-XXXXXX order ID for a free replacement or pro-rata refund.