Full-Term Warranty & Refund Policy

1. Full-Term Replacement Coverage

Every license key, private account, direct upgrade, and family slot sold on ShopKeyPri is covered for the entire duration stated on your plan.

2. How to Request Support

• Email support@shopkeypri.com with your #SKP-XXXXXX order ID or TxHash and a screenshot of the issue.
• Verified claims receive a free replacement license or account restoration within 15 minutes to 24 hours.
• To maintain warranty coverage on managed accounts or family plans, follow the device and profile usage guidelines included in your delivery email.

3. Refund Policy

If a replacement is unavailable or an issue cannot be resolved within 24 hours, ShopKeyPri issues a direct USDT (BEP20) refund to your wallet:

• Unactivated / Defective Initial Delivery: 100% full refund of your invoice amount.
• Mid-Term Interruption: Fair pro-rata refund for all remaining unused days on your plan.